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Got a question, need our help? Our team is ready!

You might find what you're looking for on our Help page. If not, do drop us an email to or fill in the form below.

Fancy chatting firewood on the phone? Call us on 01420 612 670. You'll find us at Logpile HQ from Monday to Friday, 9am  - 4pm.

We might not be able to answer right away, so please do leave a message or pop us an email to and we will get back to you as soon as possible!

Psst ... If your query relates to an order you have placed, follow the link in your confirmation email as that's the quickest way to get help for that order.