My charcoal arrived on time, accompanied by the wood I ordered at the same time, packaging was good and everything arrived in good condition.
This is my first time back on proper charcoal in many years so I’m learning again how to achieve the best results, the heat characteristics are good and it lights very well.
I will be back for more when I start getting close to the end of my 20 kgs.

Tried Logpile charcoal after a series of disappointments from a “premium” competitor whose “restaurant quality” is just small bits.

Logpile is exactly what I was looking for - great long burn and large pieces of charcoal. Recommend.

I really like using this charcoal. It is clean by way of no chemicals added and the slow burn is great for short and those long cooking sessions.
It's easy to use too much of this product if moving from other brands.

I have been using your Restaurant Grade Lumpwood for a while. It sets alight reliably and burns long and hot with very small residue. I wouldn’t use anything else.

Ordered some lump wood, it came very quickly. Had an early BBQ and it’s probably the best I’ve ever used, big pieces, burns hot and for a long time, no chemical smells and leaves a fabulous flavour on the food