Logpile have been an excellent company to deal with. Our order of Oak logs, kindling and firelighters were delivered on time and in lovely packaging, the ordering process was easy and extremely quick. Once we placed our order we received a follow up phone call to ensure we had ordered the right type of wood, etc. which I really appreciated as I am new to ordering our wood supply this way.
The pallet arrived and the delivery was smooth and the lorry driver brought the whole pallet into our garage which was very helpful. We immediately used the kindling and logs which burnt perfectly in our Stovax wood burner. I am so pleased that I intend to use Logpile moving forward for all our wood burner needs. Merry Christmas Logpile.

The logs burn easily and produce a lot of heat. There was a delay in delivery but it was communicated to us quickly and resolved without fuss.

Great Kiln Dried Hardwood Logs, expertly delivered to the doorstep.
Looking forward to a warm winter.

Very helpful team who kept me in the picture on delivery issues . In fact the agreed solution delivered when expected. Great customer relations

Customer Service is very good. Being fairly new to wood burning, I used to purchase wood from local supermarket and DIY. I placed my order with Logpile, they telephoned to ensure I received the appropriate type of wood suitable for my wood burner and for my use.
The Chimney Sweep found there to be no tar or any other problem, only fine soot. He enquired as to where I source my wood from.
Customer Service also enquired as to any problems that the delivery person may encounter on delivery.